Shipping policy

Order Processing

Orders are typically processed within 2 to 5 business days after your order is placed.

Processing times may vary during product launches, holidays, sales, or high-volume periods. If there is a major delay with your order, we will do our best to contact you using the email address provided at checkout.

Shipping Times

Shipping times vary depending on the shipping carrier, delivery location, and service selected at checkout.

Once your order has shipped, you will receive tracking information when available.

Please note that shipping times are estimates and are not guaranteed.

Shipping Rates

Shipping rates are calculated and shown at checkout before your order is placed.

Any free shipping offers or promotions will be shown on the website or applied at checkout when eligible.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.

Weekend Willie is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error in your shipping information, please contact us as soon as possible at info@weekendwillie.co.

We cannot guarantee that shipping information can be changed after an order has been placed or sent into fulfillment.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, carrier delays, lost packages, or stolen packages are generally outside Weekend Willie’s control.

If your tracking shows that your package was delivered but you did not receive it, please contact the shipping carrier first for assistance.

If you need help, you can also contact us at info@weekendwillie.co and we’ll do our best to point you in the right direction.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at info@weekendwillie.co.

Please include your order number and photos of the issue so we can review it and make it right.

International Shipping

At this time, Weekend Willie may not offer international shipping to all locations.

If international shipping is available at checkout, the customer is responsible for any customs fees, import duties, taxes, or additional charges required by their country.

Weekend Willie is not responsible for customs delays.

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unworn, unused, in the same condition that you received it, and in its original packaging. You’ll also need your receipt or proof of purchase.

To start a return, contact us at info@weekendwillie.co. If your return is accepted, we’ll send instructions on how and where to send your package.

Items sent back without first requesting a return will not be accepted.

Customers are responsible for return shipping unless the item arrived damaged, defective, or incorrect.

You can always contact us with any return questions at info@weekendwillie.co.

Damages and Issues

Please inspect your order when it arrives and contact us right away if the item is defective, damaged, or if you received the wrong item. We’ll evaluate the issue and make it right.

Non-Returnable Items

We do not accept returns on gift cards, custom items, personalized items, or final sale items.

Exchanges

The fastest way to get the item you want is to return the item you have. Once the return is accepted, you can place a separate order for the new item.

Refunds

We’ll notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded to your original payment method within 10 business days.

Please remember it may take your bank or credit card company additional time to process and post the refund.

If more than 15 business days have passed since your return was approved, please contact us at info@weekendwillie.co.

Contact Us

For shipping questions, contact us at:

Weekend Willie
info@weekendwillie.co